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Get MatchedBy using this tool you acknowledge that all results are high-level estimates for educational purposes only — not financial, tax, legal, or investment advice, and not a formal valuation. Figures are rounded for display and may not sum exactly, though results remain directionally accurate. For real decisions, consult a qualified professional or talk to a CFO.
See if your unit economics actually work — measured against the 3:1 ratio investors look for.
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Customer lifetime value against acquisition cost is one of the fastest ways to tell if a growth engine is actually working. This LTV to CAC ratio calculator estimates customer lifetime value from your average revenue per account, gross margin, and churn rate, then compares it against your acquisition cost to produce the ratio investors and operators actually use.
The standard benchmark is 3:1 — for every dollar spent acquiring a customer, that customer should return three dollars in gross-margin-adjusted lifetime value. Below 1:1, you are losing money on every customer. Above roughly 5:1, you may be underinvesting in growth relative to what your economics could support.
Weak unit economics are rarely a single problem. They usually trace back to pricing that's too low, churn that's too high, or acquisition spend that's grown faster than sales efficiency. An outside FP&A review from the US Fractional CFO Alliance can isolate which lever is actually driving the number before you spend more on growth.
Most investors and operators look for an LTV:CAC ratio of 3:1 or higher. Below 1:1 means you're losing money on every customer you acquire. Above roughly 5:1 can actually signal you're underinvesting in growth rather than running efficiently.
Customer lifetime value (LTV) is calculated as average revenue per account multiplied by gross margin, divided by your monthly churn rate. That LTV is then divided by customer acquisition cost (CAC) to produce the ratio.
CAC should include all sales and marketing spend — ad spend, sales salaries and commissions, tools, and agency fees — divided by the number of new customers acquired in that period. Leaving out sales headcount is the most common way CAC gets understated.
Investors use LTV:CAC as a quick check on whether your growth is profitable growth. A weak ratio raises questions about your pricing, retention, or acquisition efficiency — exactly the things due diligence digs into before a term sheet gets signed.
Three levers move the ratio: raise average revenue per account (pricing or upsells), reduce churn (retention and onboarding), or lower acquisition cost (better targeting, referral programs, sales efficiency). Fixing churn usually has the largest compounding effect.
Average revenue per account, gross margin, and monthly churn rate combine to produce customer lifetime value (LTV). That figure is then divided by customer acquisition cost (CAC) — which should include all sales and marketing spend — to produce the ratio.
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